About Us at Pembury Auto Centre
We are a local, independent garage offering servicing, MOTs and repairs across all makes and models of vehicle, including Saab, Honda, Toyota, Mini, Land Rover, BMW, Volkswagen, Audi and Mercedes.
Conveniently situated at the main crossroads in Pembury, we are a 2-minute walk from Tunbridge Wells Hospital.
Motor Industry’s Code of Practice for Service & Repair
Our dealership is committed to an open, transparent and fair way of doing business. We have subscribed to the Motor Industry’s Code of Practice for Service & Repair, and committed to:
- Honest and fair services
- Open and transparent pricing
- Completing work as agreed
- Invoices that match quoted prices
- Competent and conscientious staff
- A straightforward, swift complaints procedure
Alternative Dispute Resolution
The Motor Codes Advisory and Conciliation Service will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute.
For further information you can visit their website at http://adr.motorcodes.co.uk or call their Consumer Advice Line: 020 7344 1651.